Frequently asked questions

Interested in our products? Here you’ll find answers to all the common questions you might have.

  • All of our website orders are sent via Australia Post. When you select the express post shipping option, your order will usually arrive between 1 and 2 business days.

    If you opt for standard shipping, your order will arrive within 2 to 6 business days.

    Please note, this is dependent on Australia Post.

  • Our waterproof cast and bandage protectors are suitable for most children aged 5+ years.

  • Yes our arm slings have been designed so that they can be worn comfortably on either the left or right arm.

  • We recommend that our arm slings are hand washed in cold water and line air dried for best results. Do not bleach, iron, dry clean or use fabric softener.

  • Yes, our arm slings have been designed to open fully to allow easy placement of an injured arm, no matter the cast size.

  • If you buy the wrong size, please contact our team via our customer support email at customersupport@crazycasts.com.au and we will happily swap it for you.

  • You can find our list of stockists on our website. We are continually growing our number of stockists and will keep updating our website with this information.